Mitel

Mitel is a global business communications company headquartered in Canada, ranked #2 in enterprise unified communications worldwide by Frost & Sullivan. With 75 million users across more than 100 countries, Mitel serves enterprise organizations in healthcare, financial services, government, hospitality, and education. Mitel provides on-premise, private cloud, and integrated hybrid communications platforms, delivering AI-enabled voice, collaboration, and contact center experiences that allow organizations to maintain control over security, data residency, and operational resilience. The company has deep specialization in regulated and frontline-worker-heavy industries, where control, continuity, and vertical-specific integrations are critical requirements. Its product portfolio includes the MiVoice, OpenScape, MiCollab, and Mitel CX contact center platform families, alongside Mitel Edge — an intelligent communications architecture that enables mission-critical workloads to run locally while extending AI, automation, and centralized governance across hybrid environments. In October 2023, Mitel acquired Unify, doubling its user base and expanding its presence in Europe, the Middle East, and Africa. In September 2024, Mitel entered an exclusive UCaaS partnership with Zoom. Mitel is led by CEO Mike Robinson. More information is available at www.mitel.com.