C2 ATOM

C2 ATOM is part of C2 Enterprise, a Canadian software company specializing in IT service management (ITSM) solutions designed to enhance efficient service delivery, collaboration, and automation without the need for coding. With over 20 years of experience, C2 has established itself as a leader in providing integrated ITSM software that centralizes requests, automates workflows, and supports interdepartmental collaboration across various departments including IT, HR, finance, and general services. C2 Enterprise offers a flexible and intuitive platform, such as C2 Atom and C2 Enterprise solutions, which cater to diverse industries with fast implementation. The platform includes features like workflows and automation, configuration management database (CMDB) and asset management, as well as integrations and API functionality. It supports managing incidents, changes, and assets efficiently while tracking key performance indicators such as SLA adherence, timelines, and volumes, with workflows aligned to ITIL best practices. Developed in Quebec, C2 is now powered by Sherweb, a prominent Canadian cloud provider, following its acquisition in 2020. This partnership enhances innovation, security, and delivers locally focused, personalized customer service. Serving over 600,000 users across public, parapublic, and private sectors, C2 emphasizes flexibility to accommodate unique organizational processes, offering options ranging from full redesigns to guided implementations and targeted expertise. C2’s enterprise service management (ESM) platform supports digital transformation efforts through a robust, scalable, and adaptable service management solution that allows organizations to manage their operations their way via an intuitive user experience.