Mmuze

Mmuze is a leading conversational AI platform specializing in enhancing the online retail shopping experience. Recognized by Gartner as a Conversational AI Cool Vendor in 2019, Mmuze brings the personalized experience of in-store shopping to the online environment. Their platform employs two-way conversational dialogue through both text and voice to guide customers through their shopping journeys, increasing the likelihood of sales, boosting average order size, and encouraging repeat engagement. Mmuze utilizes advanced natural language understanding to help online retailers strengthen customer relationships and effectively guide purchases. By creating AI shopping assistants, including chatbots and voice interaction tools, Mmuze enhances product discoverability and matches customers with relevant products in unpredictable shopping contexts. The company collaborates with some of the world's leading online retail brands and maintains offices in New York, London, and Tel Aviv, positioning itself as a key player in the conversational commerce industry.