ProcessMaker

ProcessMaker is a company specializing in the development and marketing of enterprise business process management (BPM) software. It offers highly customizable solutions primarily aimed at larger enterprises, complemented by customer support, training, and professional services. The company's flagship Low-Code BPM software is recognized for its ease of use and extensive customization capabilities. Among its products, Decisions stands out as a no-code business automation platform designed to accelerate process automation and business rule execution. This platform empowers organizations to reduce time to market and adapt swiftly to regulatory changes and customer demands. Decisions integrates business process automation, AI orchestration, and governance into a single platform, enabling organizations to automate workflows, govern AI agents, and orchestrate work across various systems. It supports a range of users from small teams improving daily operations to enterprises managing complex systems and AI-driven decision processes. Founded over two decades ago on the belief that those who understand their business best should control how its processes run, ProcessMaker emphasizes empowering teams to build, automate, and govern workflows without reliance on developers or IT backlogs. The platform is designed to balance speed and oversight, ensuring that automation enhances clarity and control rather than adding risk. It is also adaptable, evolving alongside emerging technologies to ensure long-term value for customers. ProcessMaker's core values include teamwork, open communication, and prioritizing collective success alongside customer victories. The leadership team brings extensive experience in scaling operations and advancing work automation. Giles Whiting serves as CEO of Decisions, bringing over 20 years of experience in SaaS and technology transformation. Key executives include Brian Reale, Chief Customer Officer and cofounder of ProcessMaker; Heath Oderman, cofounder and Chief Product Officer Will Petterson; Krishna Vallabhaneni in finance and accounting; Chris Bugg leading sales; Darr Gerscovich heading marketing; Tracey Schini overseeing professional services; and Courtney Brown managing people operations. The Decisions platform is built to allow business and technical teams to collaborate efficiently, enabling those closest to the work to shape processes while maintaining governance and control. It treats AI as a governed tool to enhance decision-making with accountability, transparency, and oversight. The platform supports automation ranging from simple task approvals to complex, cross-system operations involving governed decisions, comprehensive AI orchestration, and full auditability.